HT DRC Infraco S.A.R.L

Democratic Republic Of Congo (FA)

CHALLENGE

Helios Towers owns and operates telecommunications towers and passive infrastructure in five high-growth African markets. Their main activity is to build, acquire and operate telecommunications towers capable of serving the needs of multiple tenants.

With a network of 6,745 towers, it is the market leader in Tanzania, Democratic Republic of Congo (DRC) and Congo Brazzaville, with further operations in Ghana and soon in South Africa.

Its tenants are typically large multinational corporations and other telecommunications service providers who, in turn, provide wireless voice and data services, primarily to end consumers and businesses.

Helios Towers also offers full operational services related to the tower, including site selection, site preparation, maintenance, security and power management. They provide space on their tower sites under a combination of Master Lease Agreements (MLAs), which provide the commercial terms and conditions governing the provision of tower space, and Individual Site Agreements (ISAs), which serve as an annex to the relevant LRM and include site-specific information. They also enter into land leases with landlords to host the sites on their lands.

SOLUTION

In order to better contribute to the building of local economies, so as to allow companies and individuals to grow, Helios Towers requested the intervention of AMSCO in the provision of expatriate staff, in order to achieve its strategic development objectives, which are, among others, the improvement of its relationship with partners and clients, the improvement of its operations and the improvement of the skills & capacities of its local staff.

Since 2017, AMSCO has placed nearly 9 experts of various nationalities to implement this strategic development plan and especially to transfer skills to local staff.

AMSCO's involvement has been in the following areas:

  • Training of local staff through programs such as: defensive driving techniques to reduce the road traffic accident rate in the DRC and Lean Six Sigma Orange Belt and Black Belt training of Helios technicians and those of partners to improve the quality of services provided to communities. In addition, 22 people will be trained in the fundamentals of management, which will be carried out in the first quarter of 2020.
  • The installation of 430 solar systems to electrify the remote areas where the towers are installed and minimize the use of fuel which is harmful to the health of the Congolese population.

IMPACTS

  • Job creation
  • Staff capacity building and skills transfer: more than 450 people have been trained in defensive driving in order to reduce the road traffic accidents in the DRC and Lean Six Sigma training Orange Belt and Black Belt of Helios technicians and those of the partners. 35% trained in 2018 and 50% in 2019. A training plan has also been put in place. to ensure the transfer of skills to local staff and the estate local.
  • Improving the lives of the Congolese people: to help the Congolese community, Helios Towers has installed 5 solar-powered street lamps, each with USB ports allowing the local population to bring their mobiles and recharge them;
  • Respecting the environment and improving the health of the population: Helios has installed 430 solar systems to reduce the emission of CO2 emitted by its towers, which is dangerous for the health of the Congolese people;
  • Payment of the tax