Our Services

Development & Management Consulting

AMSCO’s Development and Management Consulting Solutions offering is based on the premise of making markets work to promote social economic development. By working in partnership with African governments, global, regional and national development actors, private sector and civil society, AMSCO implements programmes that catalyze inclusive growth, innovation, impact and sustainable job creation, thereby promoting economic development and ultimately poverty reduction. The model used is that of catalysing smart partnerships that help achieve this objective.

Description of Service:

Building on the legacy of over 28 years’ experience working in partnership with African governments, development actors and private sector and informed by the National Development Plans of countries of operation, AMSCO identifies human capital bottle-necks to sectors or industry growth. Based on our diagnostic process and analysis, we develop custom tailored solutions and catalyse smart partnerships. The strategy is to address systemic issues that promote social economic growth.

Activites:

Technical assistance programme design and management e.g. agriculture, innovation & impact and youth empowerment.

Project management or management of grants including monitoring & evaluation.

Implementing local content and supplier development programmes.

SME and business development in support of market access.

SME and business development in support of inclusive finance and access to finance.

Promotion of women economic empowerment.

HR Recruitment

AMSCO is a leading recruitment company across Africa understanding African needs. We have enhanced our service offering to assist in growing African businesses. These services include search and recruitment, recruitment process outsourcing and managed services. With local presence in 7 countries, Recruitment has covered 29 countries throughout sub- Saharan Africa, by sourcing and placing staff in African businesses.

The AMSCO Recruitment team does not only provide end to end recruitment to meet the needs of its clients, but also drives skills development with an aim of long-term industry expertise and subsequent economic growth..

Description of Service:

Drawing on +30 years of experience in sourcing and placing middle to senior management professionals who are industry experts to work across multiple sectors in over 29 sub-Saharan African countries, our aim is to make an impact on African enterprises. We believe in recruitment that transcends global best practices. Our recruiters have an intimate knowledge of the regions they operate in with the necessary industry contacts and networking skills to discover and approach candidates directly. We forge long term relationships with our clients, not only to assist in securing the best candidate who will grow their career within the client company, but also to become the trusted recruitment partner.

Activities:

Professional Recruitment

Executive Search.
Recruitment of middle to senior management candidates across all disciplines.

Manager Staffing Solutions

Provide streamlined outsource support on HR operational tasks.
Payroll.
Time management systems.

Recruitment Process Outsourcing

Design and implement tailored recruitment outsourcing solutions.
Technology infrastructure to support outsourcing.
Strategic sourcing and recruiting specialist.
Working with SMEs and multinationals.

HR Advisory

Our core consulting philosophy is that organisations should be designed and built around outcomes and strategy first, and only then linked to structure and roles. Understanding what work is done, and how it should be structured, lies at the heart of designing and building a systemically integrated organisation.

AMSCO offers cutting-edge thought leadership with regard to the intrinsic link between organisations, work and people. This is reflected in our philosophy, thinking frameworks, approaches to developing solutions, and products. Collectively these inform how we guide business leaders to consider their people strategy and end-to-end people management practices in the context of their business intent.

Description of Service and Activities:

We start by considering an organisation’s business and people strategy through 5 strategic people levers:

Work and Structure

Outputs

Competency and Skills

Remuneration and Reward

Climate and Culture

Whilst represented as discrete elements, there is significant systemic impact of these levers on one another.

Our robust, data-centric thinking frameworks guide structured conversations regarding organisational maturity in relation to the 5 strategic people levers, and shape the design and delivery of appropriate, tailored solutions for specific client contexts.

Our solutions radically transform the way in which organisations set people strategy, manage people practices and processes, and implement & optimise Human Capital technologies. Meaningful business intelligence about people becomes possible.

Our skilled team partners with our clients, and brings not only the necessary technical expertise required to deliver the solution, but execute projects in a disciplined, well-governed manner, supported by expert change journey management.

W^p Our Core Philosophy ꓽ Work to the power of People.
5 Strategic Levers.
Solutionsꓽ Human Capital Transformation ,Human Capital Technology ,Implementation Support, Enterprise Architecture, Job Architecture ,Competency Modeling, Assessments, Change Journey, Management.
Productsꓽ Org Design,Job Design, Grading in Development, Assesssment.
Integrated Organisation, work and people data architecture.

Our clients will attest that we are known for:

Meeting our clients where they are at Co-creating practical solutions with our clients,when they are ready Our organisation, work, and people thinking frameworks which are underpinned by our rigorous approaches to crafting solutions.
Innovative, useful, well-supported products.
Not compromising on the requisite data architecture standard.
Designing technology agnostic, but technology friendly solutions.
Our systemic thinking.
Our authenticity.
Our highly skilled, professional team.

Impact Advisory

We help our clients integrate social impact and value creation practices into their core business strategy so that, together, we grow an inclusive African economy. At AMSCO, we work with clients to ensure that their social and economic development programmes are high impact and sustainable. We do this through trusted partnerships and using our experience and expertise in a broad range of strategic impact advisory services that help clients map, design, assess and enhance their development impact. We work with funders, regulators and implementers of social and economic development programmes, and have the knowledge and experience to offer solutions that are tailored to meet their specific needs.

Description of Service and Activities:

Impact Mapping:

Impact Mapping is a smart way to enter any new market or sector. It is a tool used by GreaterImpact to analyse development strategies, prospective investment opportunities or service delivery gaps. It also provides a bird’s eye view of the landscape in which to operate in and highlights the interconnected and interdependent system of actors within the space.

Impact mapping also provides the critical framework and key insights you will need to develop a more successful impact strategy and provides a platform for engagement with stakeholders and role players across a range of contexts and sectors.

Impact Design:

This is the strategy development and design process that brings alignment and coherence to an organisation’s purpose, decisions and implementation. Using a results-based approach to programming like a Theory of Change, or an Impact Value Chain provides a framework that develops a monitoring system that enables both accountability and learning that enables AMSCO to work effectively towards achieving the intended impact.

AMSCO designs and organises a monitoring system that will ensure the right data is collected at the right time during and after project implementation. This data will help guide programme learning, informing implementation, strategic decisions and ultimately impact measurement. They also provide an overview of principles of good impact assessment and how one can introduce it into their organisation in a way that is appropriate to their needs and budget. This includes a package of retraining, mentoring and onsite support.

Impact Assessment:

Impact assessment focuses on two specific areas, mid-term reviews and summative programme assessments. Periodic programme reviews should be a key feature of the learning culture of an organisation, using results based monitoring to affirm, strengthen and redirect strategic focus if necessary. This also provides data for the purposes of accountability and reporting to stakeholders, funders and donors.

Impact assessment involves understanding the nature of the changes that have taken place within an intervention or an organisation and determining the significance of these changes. The questions that guide this process are: What has changed? For whom? Will it last? In what ways did we contribute to these changes? And how aligned is our intervention or action to society’s interests? Beyond accountability and transparency, we believe in the opportunity to use your story for greater impact. Given the growing attention on storytelling both in the business and development world, we have a strong bias towards using this as a means of reporting on progress. We use the data we collect to illuminate our partners impact journeys, to highlight learnings and challenges, to tell the story of success and to decide what comes next from a policy, literature, programme or best practice perspective. We put every effort into our measurement and evaluation activities to ensure the end product is useful. We believe data is only useful if it impacts on action!

Southern African Impact Investing Network (SAIIN)

AMSCO, through its vehicle called GreaterImpact is the founder of the Southern African Impact Investing Network (SAIIN), a key lever to achieving the growth of the impact investing industry in the continent. The network’s flagship conference attracts participants from large banks, asset managers, development finance institutions, representatives from government and social entrepreneurs. Through the initiative, AMSCO influences impact investing in Africa.

Enterprise Development Programmes

AMSCO sources and places international experts with appropriate skills and experience at companies in Africa for a period of 1-5 years to improve operational and financial efficiency, install management systems and strengthen capacity for local managers to succeed AMSCO secondees. AMSCO also assists greenfield businesses. As part of our commitment to business development, interim managers are also tasked to groom successors in order to ensure ongoing growth and local skills development. Years of expatriate management has shown that employing the right interim manager brings with it higher production levels, improved management systems and increased revenue margins.

Description of Service and Activities:

AMSCO also monitors its technical experts on an ongoing basis in order to guarantee the provision of quality services to clients.

We monitor the performance of companies according to 5 indicators, namely income, profits, job creation, empowerment of women, corporate governance and skills development.

It all starts by ꓽ

The AMSCO manager recruitement.
The manager is placed with the client.
The manager improves/grows business and identify’s local successor.
He/She mentors and coach local successor.
Staff and capacity building
local successor promoted
At the end, The AMSCO Manager exits.

Sectors Projects

AMSCO interventions cut across multiple sectors or industries enabling diverse organisations to contribute to the economic growth of the African continent. Profound successes have been realised in seven namely Financial Services, Agriculture & Forestry, Health, Energy, Fast Moving Consumer Goods (FMCG) , Information & Communications Technology (ICT) as well as Transport & Warehousing.

Description of Service and Activities:

Financial Services:

We help the financial sector to overcome obstacles like lack of skilled labour, corporate governance and tight risk control, giving SMEs access to finance. We work closely with banks in sub-Saharan Africa to further improve access to finance for SMEs. We also partner with Development Finance Institutions to empower employees and promote female-led enterprises.

We work closely with the insurance sector to help them support enterprises by protecting their assets and investments, build capital and become sustainable. We also aid microfinance companies, supporting them to better serve micro, small and medium enterprises. To assist micro enterprises that cannot meet the requirements for bank loans, we partner with foundations, social and philanthropic investors to balance both the human and financial capital needs of the enterprises.

Agriculture & Forestry:

One of Africa’s fastest growing sectors, Agriculture & Forestry has the potential to significantly alleviate poverty on the continent. Fostering partnerships, we are able to link agribusiness enterprises to mobile operators to monitor market development and pricing. We work closely with agriculture, agribusiness and forestry organisations to improve organisational productivity, promote food security, develop value chains and improve livelihoods. We also team with partners to improve access to finance for SMEs, and inputs such as seeds, fertilizers and machinery.

Health:

A lack of skills, limited access to equipment and bad patient care are the challenges standing in the way of quality healthcare on the African continent. We aim to address those challenges to supply quality and affordable healthcare to the people of Africa.

To achieve that we help hospitals, clinics and radiology service providers implement efficient operating systems and management processes. With our support, health institutions such as pharmaceuticals have moved to patient-centric practices to promote the wellbeing of society.

Energy:

Access to energy is key for Africa to become globally competitive. It is therefore imperative to meet the growing demand for electricity, oil, gas and other energy sources.

AMSCO welcomes partnerships in the oil and gas sector to develop SME value chains that serve organisations better.

We also support energy initiatives that lead to sustainable business environments. Interventions cut across various activities including renewable energy, hand-held solar energy, oil and gas, and waste to energy.

FMCG:

As Africa grows, so does the need for local produc- tion and distribution of food and beverages. AMSCO works with companies in the FMCG sector who specialise in the conceptualisation, making and distribution of food.

We also support enterprises in the wholesale, retail, and food and beverage sectors through sales training, quality assurance and customer service programmes. Those businesses are then able to realise their full potential by investing in the development of their human capital.

ICT:

Through human capital support to companies within the ICT sector we’re able to enhance economic and social development. AMSCO is strategically aligned with both the public and private sectors to introduce, implement and maintain telecommunications networks. We are also able to provide customised training such as safety and heights, technical support and expert support to ensure fully integrated and streamlined communication networks that are cutting-edge and globally competitive.

Transport & Warehousing:

African SMEs rely heavily on transport systems to ensure smooth operations from logistics to maintenance and safekeeping of goods. AMSCO recognises this need and supports companies that provide transportation of goods and warehousing. This includes, but is not limited to passengers and cargo, warehousing and storage for goods plus supported activities related to modes of transportation. We design programmes that assist in modernising the sector to ensure efficiency and transparency in an increasingly complex value chain. Our programmes are designed with strict adherence to local transport and warehousing regulations.

Training & Development

AMSCO’s Training and Development supports enterprises in Africa to build management and employees skills for improved efficiency, productivity, dynamic leadership and good governance. Talent capacity is delivered through a range of training programmes designed for individuals, companies and industries, to accelerate enterprise growth and profitability; as well as skills development impact.

Description of Service and Activities:

AMSCO's customised solutions cover all aspects of the training pyramid.

Executive and senior programmes including joint ventures and partnerships with top international schools
Business management programmes and leadership development initiatives
Skills programmes across multiple disci- plines - Supported by e-learning
Technical & vocational training / Health & safety programmes.

AMSCO's talent development is based on two specific design principles:

Focused/Open Programmes are designed for individuals drawn from different organisations with similar needs

Company Specific Programmes are customised to address the unique needs of an individual company

AMSCO also designs and delivers sectorial initiatives that are intended to tackle industry specific gaps and improve business operations, while upgrading the skills of the participants.

AMSCO delivers customised programmes for organisations to tailor make learning experiences that are unique to a company’s employees. We have delivered learning experiences that improve a wide range of capabilities such as

Leadership and management development
Strategy execution
Change Management
Team Sales training
Finance

Human Resources
Corporate governance
Customer Service
SME Lending Process
Mentoring and counselling

We will work with you to customise programmes that identify and address your company’s unique challenges.

Customisation Process:

Meeting
Needs Analysis

Programme Design
Programme Delivery

Benefits:

A positive impact on the bottom line.
More appropriate organisational structure.
Improved job clarity by avoiding overlaps/under-laps and ensuring appropriate vertical and horizontal alignment.
Strengthened management by objective and enhanced managerial effectiveness.

Some Flagship Training Programmes

Driving Organisational Change and Leadership Change.
Strategic Human Resource Management.
Sales and Key Account Management.
New Managers Development Programmes.
Credit Risk: From Transaction to Portfolio Management.
Strategic Thinking Applied.
AMSCO Lead (Advanced): Organisational Management and Leadership.
Family Business Management Course.
Corporate Governance and Accountability Reloaded.

Industry Specific and Technical training and Safety Programmes

AMSCO Hazard Analysis and Critical Control Point (HACCP) Application course for the Hospitality and Food Industries.
Applying SHE Principles and Procedures (ASHEPP) - Applying safety, health and environmental requirements in the workplace.
Working At Height: BASIC Fall Arrest - Knowledge, skills and attitudes to work at height safely, minimising the risks of a fall.
SHE Representative For Mining With Practical.
Understanding the objectives and statutory requirements pertaining to health.
Safety For Supervisors: Mining With Practical.
The importance of hazards inspections, systems and leadership.

Specialised Programmes

Situation Leadership - The Ken Blanchard Companies.
Building Trust.
Coaching Essentials.
Leading People Through Change.
AMSCO – REDDIN 3-D Managerial Effectiveness Seminar (MES).
Improve Your Business (IYB).
Expand Your Business (EYB).